Shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 business days  

Shipments will be processed Monday through Friday and excluding holidays.  If we are experiencing backorders due to high volume you will be notified by email. 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

UPS Standard Ground

3-5 business days


UPS Two Days

2 business days



The delivery time is an estimated delivery time based on UPS guidelines and are subject to UPS rates.  Bermuda RAi is not responsible for delivery delays.

Shipment to P.O. boxes or APO/FPO addresses

Bermuda RAi cannot ship via UPS to a PO Box.  Those shipments will need to be shipped via USPS. 

Shipment confirmation and order tracking

Order confirmations will arrive via email or text message depending on the preference you select when ordering.

Customs, duties, and taxes

Bermuda RAi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Bermuda Rai is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.  

International Shipping Policy

International shipping is not available at this time.